Coronavirus - Information and Updates - VA Rocky Mountain Network
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VA Rocky Mountain Network


Coronavirus - Information and Updates

The following safety measures are in place to provide you with safest care possible moving forward. We are now doing Veteran COVID-19 testing in our Multi-Purpose Center, Building 8. Please follow directional signs once on campus.

  • Strict entry point health screenings in place prior to entry in our facilities. Please allow a bit of extra time for this process.

  • Veterans must park in the parking garage unless visiting one of exterior buildings other than the main hospital building.

  • Streamlined check-in process to limit time spent in waiting rooms. Please arrive no earlier than 15 prior to your schedule appointment. After you have verified your appointment please proceed to your clinic or you may be asked to wait for a short time to ensure proper physical distancing.

  • No visitor policyremains in place to include no persons under 16. Exceptions made on a case by case basis. If someone drives a Veteran to an appointment they will not be permitted inside unless they are physically assisting the Veteran.

  • Patients undergoing medical procedures will be tested for COVID-19 prior to surgery. Patients who are admitted to the hospital or residential units (Mental Health programs) will also be tested prior to admission.
  • Frequent cleaning of high-touch surfaces in our facilities.

  • Physical distancing in common areas like waiting rooms, canteen and retail stores.

Remember if you have COVID-19 symptoms or have been exposed to somebody who has tested positive for the virus, you should please call before visiting our facilities. Our Nurse Tip/Triage line is 801-584-2575.

Thank you for your patience during this uncertain time. VA is here for you.

VA Prescription Refills and COVID-19

To ensure timely delivery of medications, please reorder your prescriptions right after you receive them in the mail using MyHealtheVet, the Refill App, or the automated call system. Typically prescriptions are mailed out ten days in advance. If you are not familiar with how to reorder prescription remotely, click here

Updated Veterans Transportation Service Information (Effective June 1, 2020)

Operations for Veterans Transportation Services (VTS) and the Disabled American Veterans (DAV) will be limited for transportation services. All veterans being transported to and from the facility WILL require a Travel Consult by the provider. Justification for transport is required for veterans who need face to face appointments or discharges. Currently we have drivers on station at the SLC VA and a driver in St. George and Idaho Falls. Pickups along the I-15 corridor can be arranged on van days for St George and Idaho Falls. All other areas (Price, Vernal, Richfield, Afton, Rock Springs, Logan, Elko, and Ely) will require a minimum of a one-week notice to plan to get the veteran to the facility. The Volunteer Driving staff cannot operate till we are in Phase 3. The veteran will be required to have a minimum stay of 3 days in SLC. Social distancing and masks are required during transportation.
More information, including schedules.